Communication plan
Please Note! The upgrade will be done in two phases.
First group of customers was upgraded the 21st June. Second group of customers will be upgraded the 11th October.
Second phase
| Step | What | When |
| 1. Training webinar | Training webinars are complementing the eLearning video and serves as another way to learn about to the upgraded version. | October 4th - 8th |
| 2. How to login | Each user receives an e-mail with their new login and password. | October 10th |
| 3. Go-live | Content Workbench 3.0 replaces the current version. | October 11th |