Accelerate Order-to-Cash - IBX Supplier Integration
IBX Supplier Integration enables suppliers to integrate their internal sales order management and customer billing systems directly to IBX. Integration of the order and invoice flow to IBX improves the supplier’s process efficiency by allowing them to import the business documents directly to their back end system with no manual effort.
The Order Process
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The order is sent from the buyer to the supplier. The supplier’s system must be able to receive and process orders sent from the buyer.
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The supplier signals to the buyer if the order is accepted, rejected or accepted with amendments. If the buyer does not have a system which is able to accept these documents the silent accept, screaming reject principle is assumed. This means that if the order is completely accepted by the supplier nothing has to be done. Otherwise the buyer must be informed manually, by a phone call or mail, that the order will not be delivered.
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A Change Order may be sent from the customer (if supported by them) when a cancellation attempt is made. The buyer can try to cancel the whole order or items in the order.
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As in the case in the OrderResponse for an Order the silent accept, screaming reject applies. |
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E-Invoices are sent to the buyer using the same integration channel as the orders.
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You are an IBX Supplier and want to install the IBX Supplier Integration.
